1,2,3 Down |Chargeback Prevention.

E-commerce fly’s well with the chargeback. Nooo, this Is the nature of the business but not a feature of the business. Losses are obvious but what if the losses exceed a lot for no reason. The merchant always ignores minute things which actually escalates the profit time.

The merchant should stop using his traditional way of working he should always upgrade him/her self. Preventing chargeback requires few technical techniques, which a merchant should look after. For better working of the business, he/she should ask for the experts help.

Here are few steps which a merchant should follow

1.  Be in touch with the customer after his 1st purchase.

To your online customer, 24 hours can seem like an eternity. Mаnу times they want rеаѕѕurаnсе that their purchase wasn’t a miѕtаkе. If you аllоw that doubt to linger, buуеr’ѕ remorse саn creep in and a refund request or chargeback could роѕѕiblу be just around the соrnеr.

2.  Surprises for customers

Every online the site offers a sale coupon to the customers once they are associated with them. Make sure to collect the e-mail address which will be easy for the customers to connect to you and vice versa.

3.   Be on your toes for giving them refunds

The decision to return money to a customer may not always be easy, but failing to promptly do ѕо can lead to costly сhаrgеbасkѕ and оthеr potential hеаdасhеѕ. Many times, a customer hаѕ a legitimate rеаѕоn for requesting a refund, and the way you handle refunds may be the deciding factor on whether that customer will make future рurсhаѕеѕ from уоu.

4.   Provide quality рrоduсtѕ аnd ѕеrviсеѕ.

No matter whаt уоu аrе оffеring tо your сuѕtоmеr, mаkе ѕurе that the quality is аlwауѕ high. Whеn dеvеlорing a product, аѕk yourѕеlf, “Would I bе happy if I bought this?” If you саn’t honestly аnѕwеr yes, then go back tо thе drawing board

Chargeback Expertz

Chargeback Expertz will always take out the best out of you. Do trust us and fall in the beautiful world of simple and easy business life. Call Us at Phone: +1 855-465-4723

Email: app@chargebackexpertz.com.

Let The Merchant’s Win The Justice Game This Time.

Justice should be served this time. Yes!!, obviously merchant fails to win the chargebacks at times, he is left with no support and is left only with the losses in their pocket.

Chargeback Expertz will rescue from the tough fights with the unexpected friendly frauds.

Happily, there are a few security steps through which merchant can save himself from Friendly Frauds or Chargebacks.

1.Play Smartly:

As its pretty much known to every merchant that chargebacks lead to huge loss of money from the merchant’s pocket. So, why to afford that loss, better to give the customer a refund. They will happily keep mum. So, the easiest way is to refund the amount in their pocket.

2. React to Chargeback Within a Pinch of the second:

Make a note, not all customers will ask you for the money directly. So, make a thumb rule. The moment a chargeback enters your system, act immediately and inform them card-issuing bank, keeping the reason behind that.

Reason codes are applied up to that some of them are stated below:

• Clerical: This slot considers the duplicate billing, incorrect amounts or refunds that never arrived.
• Quality: considering the damage SKU’S, Defective or not delivered.
• Fraud: falls the unauthorized purchased with the compromised card.

3. Keep paperwork strong:

You need to have a strong base to fight against the Chargebacks. The merchant should not trust anyone in this case, he/she should keep, invoices, emails, order histories, phone records, IP addresses, timestamps, order histories, ledgers, Receipts

These are few basic tips in which a merchant should make a routine of it.

Need to know about WHAT ARE CHARGEBACKS? and how to deal with that. Chargeback Expertz inviting you with open hands call us at +1 855-465-4723 or mail us at app@chargebackexpertz.com.

Reliable Way to Defend Against Chargebacks

It is possible to minimize the risk of chargebacks with the use of services and techniques available in the market but it is next to impossible to avoid it completely. Chargebacks can happen even if you are fully aware of the company’s policies with zero transaction errors or even if you take care of the on-time deliveries. However, if the merchant has indulged in any type of fraudulent activity, he would never be able to defend against them.

Defending Process Against Chargebacks
Although it depends upon acquiring bank and payment processor but generally defending process has following steps involved:

1. Receive Chargeback: When a customer initiates a chargeback, the merchant is notified through an e-mail or it is displayed on the Merchant Panel. As the merchant gets limited time to respond to the chargeback received, make sure that notification is received as soon as possible.

2. Dispute Chargeback: If the merchant is sure that the chargeback is not genuine and enough evidence can be provided to prove it, it is better to dispute (defend) the chargeback. Normally, a merchant gets 5-7 days to react to the chargeback received, so without wasting much time the merchant should prepare analytical report strategy and gather evidence (documents) like:

• Billing details
• Server logs
• Shipment receipt
• Delivery confirmation receipt

3. Customer’s Reaction: It is possible that the merchant succeeds successfully against chargebacks, but there are chances that the customer may react back. Be prepared to challenge the arguments from the second attack. All you have to prove is that you are right and are not indulged in any type of fraudulent activity that the customer claims.

Things to know

Reason Codes: To execute a chargeback, a customer needs to provide a valid reason code. There are specified predefined reason codes and the customer must choose one out of the provided codes and must state the same to the issuing bank. After verification, the issuing bank provides the reason code to the merchant. Following are the reason codes, which are required to proceed with a chargeback:
1. Technical:
Expired card authorization
Non-sufficient funds
Bank processing error

Stellar Service: Merchant can control the increasing number of chargebacks by simply offering stellar customer service. A courteous and polite employee can defuse the situation where the customer wants refund or chargeback. In this situation customer might understand the need of security, this, in turn, helps in maintaining goodwill towards business and decrease the rate of chargebacks.
Get more information visit website – www.chargebackexpertz.com

How to manage VISA Chargeback Reason Code 57?

The issuing bank received a claim from the cardholder, acknowledging that he or she participated in at least one transaction at the merchant side but disputing participation in the remaining transactions which was held in short period of time. The Customer also states the card was in his or her possession at the time of the disputed transactions.

What are the Causes of Reason Code 57?

Causes for Reason Code 57 are:

• Merchant tried to process multiple transactions fraudulently.
• Merchant fails to void multiple transactions of a single Credit Card account.
• Cardholder authorized the transaction earlier but later denied.

Prevention Techniques:

• The merchant should void the transactions in that Customer not participate.
• Merchant process Credit immediately if Multiple transactions held from a single credit card account of same product.
• The merchant should share all Policies with Customers and let them know about the Orders and offers.
• Always request to Cardholder to sign the policies in addition to the final transaction receipt.
• Trained employees to operate point-of-sale terminals and void transaction.

How to Respond Chargeback?

Tips to Respond Chargeback are:

• If the proper Credit has been processed to the Cardholder’s account on all disputed transactions, send all the regarding evidence to acquirer.
• If cardholder participate more than one transaction, provide proper evidence such as sale receipt, invoices of particular transaction and proof of delivery.
• If refund provided to Customer, provide refund evidence to acquirer.
• If merchant void the transactions, inform the acquirer to avoid Chargeback.

If  Chargeback Services and chargeback prevention services related any question you can ask freely on this is contact no - +1 (855) 465-4723. Our Experts Team answer in shortly. You can sign up through this link - https://www.chargebackexpertz.com/contact-us/