Justice
should be served this time. Yes!!, obviously merchant fails to win the
chargebacks at times, he is left with no support and is left only with the
losses in their pocket.
Chargeback
Expertz will rescue from the tough fights with the unexpected friendly frauds.
Happily, there are a few security steps through which merchant can save himself from Friendly Frauds or Chargebacks.
1.Play Smartly:
As its
pretty much known to every merchant that chargebacks lead to huge loss of money
from the merchant’s pocket. So, why to afford that loss, better to give the
customer a refund. They will happily keep mum. So, the easiest way is to refund
the amount in their pocket.
2. React to Chargeback Within a Pinch of the second:
Make a note,
not all customers will ask you for the money directly. So, make a thumb rule.
The moment a chargeback enters your system, act immediately and inform them
card-issuing bank, keeping the reason behind that.
Reason codes
are applied up to that some of them are stated below:
- Clerical: This slot considers the duplicate billing, incorrect amounts or refunds that never arrived.
- Quality: considering the damage SKU’S, Defective or not delivered.
- Fraud: falls the unauthorized purchased with the compromised card.
3. Keep paperwork strong:
You need to
have a strong base to fight against the Chargebacks. The merchant should not trust anyone
in this case, he/she should keep, invoices, emails, order histories, phone
records, IP addresses, timestamps, order histories, ledgers, Receipts
These are
few basic tips in which a merchant should make a routine of it.
Need to know about
WHAT ARE CHARGEBACKS? and how to deal with that. Chargeback Expertz inviting
you with open hands call us at +1 855-465-4723 or mail us at
app@chargebackexpertz.com.
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