Valuing time for chargebacks

Play with your head!! Truly said every businessman should work smartly. Once chargeback knocks their door, it’s very necessary to deal with them calmly and patiently.

Chargeback should be treated soon and valuing the time we need to solve the problem soon.

How To Deal With It

Merchant should have strong and clear documentation so that he is able to solve the chargebacks sooner.

Transactions Proofs:

Chargebacks are the devil they can come bouncing from everywhere may be which can come from the 2-3-month-old transaction.

So, merchant should have a proper weapon to fight. You should focus on aggregating three main data sources e-commerce platform, payment processor and payment gateway. But you can aggregate other sources that are before, after and during the transaction cycle.

Preparation for the Templates and Case Responses:

Every case has a different treatment, chargeback will demand different evidence and data that is tied to the reason code with the dispute.

•Display the cardholder’s satisfaction with the product or service

•The product was being used, despite the dispute claiming it never arrived from shipping.

Make Tiny Things Ready For Fight

Keeping minute details come in very useful when making a sale.

 It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

 Make it Easy:

The manual review handling of an individual of the response is going to decide easily whether the evidence is enough to refute the cardholder’s claims or not. You can make their job easier by highlighting points and including tables and keep it short, if possible.

Successful Transmission:

Once the response is complete, you will have to get this information to the processor or the acquiring bank through various verticals. Many acquirers need the responses to be sent via email, but most banks receive responses through fax or the internet. Ensure that the text, fonts, and images are clear enough or the transmission would be considered incomplete.

Chargeback Expertz

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Remedies To Solve Chargebacks Fast

Chargebacks are shooting stars that fall all of a sudden in the bag of the businessman. Chargebacks need quick treatment so that they should conquer the place. Here let’s have some glimpse.

Resolve Chargebacks

Arbitration is the best method to resolve disputes faster. From the merchant’s point of view, Arbitration is the preferred method to resolve the chargeback. Because it is more effective and recognized method to fix dispute.

 Pre-Arbitration?

In the pre-arbitration, the dispute is resolved within the issuing bank and the acquiring bank. If a merchant feels that the evidence is strong enough to win the chargeback, the Arbitration method can be used to resolve chargebacks faster. The Pre-Arbitration does not involve the card network like Visa.

The general the flow of the chargeback starts from the customer, where the customer initiates the chargeback then the merchant either provides the evidence to fight chargeback or simply gives a refund.

What is Arbitration?

Arbitration is like a court trial where both the parties that are merchant and customer present their cases to the card network (Visa).

After examining the details of both the parties the final decision is given by the card network.

Tips for Quick Chargeback Reversal.

For a merchant, the chargeback can be really difficult to handle and everyone wants to resolve chargebacks faster. These tips can help:

•   Present the evidence that is to-the-point, clear and short.

•   A quick response can help you resolve chargeback quickly. Respond quickly.

•   Avoid any difficult or time-consuming method to resolve disputes.

•   Learn from your mistakes.

•   Finally, if you are in doubt get a professional.

ChargebackExpertz

If you are thinking to get a professional for the chargeback reversal then you can try our Representment Service.

 In order to reach an expert, you can try the toll-free number +1(855) 465-4723 or chat via Skype. Our services are 24*7 available, you can reach us anytime. Moreover, you can get the solution to your other chargeback issues by following our blogs at chargebackexpertz.com

Frauds Which Occurs Online

Technology and fraud are so common. Frauds do come with them by default. World of payment is advancing technologically; it has increased possibilities for cardholders and merchants to connect globally.

Online and offline frauds are increasing rapidly, with each retailer losing at least $3 for every fraud they incur in the year 2014.

 This was $2.79 in 2013, especially mobile frauds which are driving these costs higher each year.

How To Dump E-commerce Fraud?

It is a challenging task to entirely eliminate frauds, but necessary steps can be taken to ensure the network is secure. Security protocols, antiviruses, and firewalls can help protect against hacking attempts. Updating software problems ensure sensitive data of the business is safe. There are many ways to protect the business, here are some of them:

•Using encrypt transactions for confidential information.

•Ensure Login and tokens are changed on a regular basis.

•Customers to log into accounts before making a purchase.

•Increase awareness of fraud trends.

•Partner with payment processors who are verified.

•Policies for accessing confidential data.

•Security checks using antivirus programs.

Preventing Friendly Chargebacks

• Signature for the goods: If you don’t know the customer, then it is better not to leave deliveries at the door of your customer. A signature is important, it can help prevent claims that state goods not arrived.

• Keep communication records: Keep records of communication because these can be used as a piece of evidence. Live chat sessions, emails, and other communication materials should keep a personal record to fight against chargebacks. You can claim that the customer was aware of the transaction and participated.

• Saving IP Address: If you keep a record of IP addresses, it will help a lot. It is usually on merchant receipt and can be used to challenge chargebacks as supporting evidence. For example, a person belongs to a certain town, and the IP address also belongs to the same town, then suspicion can be back on card owner.

It is a Bluff:  You may face a situation where a customer demand refund stating that the card was compromised. If you have doubts about the validity of this claim then be polite, but make sure to mention they should contact the bank immediately because their card has to be deactivated. Ask that to send you a message once it has been done, and provide you evidence before refunding. If you have evidence such as IP address and communication, make sure to point it out.

Chargeback Expertz is an expert in finding out the insect in the milk and threw them out of it. You May Call us any time we are available 24*7 call us at +1 855-465-4723  or mail us at app@chargebackexpertz.com.

Sync Between Chargebacks And Time.

Every merchant should have a back- up plan for everything in every day working. The merchant should have his arms full of weapons once the chargeback hits you or backfires you.

Chargebacks are the most irritating things which a merchant hates the most. Chargebacks should be treated in the manner so it should not create chaos in the company’s working.

 Saving Time From Chargeback Response.

Disputes are data centered and they need a collection of transaction data and receipts. Merchants are vulnerable if they do not have clear documentation available to resolve the chargebacks and submit the responses.

1. Waterproofing The Cases.

Every chargeback will demand different evidence and data that is tied to the reason code with the dispute.

• Display the cardholder’s satisfaction with the product or service.

• The product was being used, despite the dispute claiming it never arrived from shipping.

2. Keeping the Information Ready.

 Keeping minute details come in very useful when making a sale.

It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

 You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

3.Terms of Service and Refund Policy

Providing proof that cardholders have agreed to the terms yet did not follow comes in handy when it comes to returns or refunds.

4. Successful Transmission:

 Once the response is complete, you will have to get this information to the processor or the acquiring banks through various verticals. Many acquirers need responses to be sent via email, but most banks receive responses through fax or the internet. Ensure that the text, fonts, and images are clear enough or the transmission would be considered incomplete.

Chargeback Expertz will fight against the chargeback and will fight the chargebacks on time hands full of proof and assistance from the well-experienced people who won’t let you down. Contact us on +1 855-465-4723 or mail us at app@chargebackexpertz.com.

How To Maintain Fluency In Business By Chargeback Updates?

Merchant usually gets tensed in April and October because the major card network updates at this time and these updates are painfully for the merchants. Every merchant needs an update in and to expect that update a business should have a bearing capacity for that.

Outdated means out of the race, so a merchant has to expect it anyhow.

Changes in Terminologies

We all know that the chargeback is difficult to deal with, sometimes this due to the terms that been used. The Chargeback Updates impact on Business starts with the change in terminologies. Here are some examples.

•Chargebacks are now called Disputes. Visa has made this change in the recent update, although you can still use the term chargeback.

•Representment as Dispute Response. As you can see, the new term “Dispute Response” is clearer and easier to understand.

•Transaction Enquiry – Once the customer initiates the chargeback, a transaction inquiry needs to be submitted to the VROL (Visa Resolve Online).

•Allocation – This new method to resolve the chargeback. When a dispute is initiated, the Visa first checks the internal data without directly go and file the legal charges.

•Collaboration – Dispute resolution model. Here the merchant is given with a chance to respond to the dispute with compelling evidence without being fined.

Method to Handle a Dispute.

There is also a change in the dispute response style. The Visa Claims Resolution or VCR has a dispute flow to resolve it quickly and efficiently. This how the dispute flow takes place:

•After the cardholder initiates the dispute, the issuing back gets the notification first.

•Then the issuer takes the dispute request and forwards it to the acquirer.

•The acquirer then submits the chargeback to the merchant.

          o  Either accept the dispute and gives back the refund.

          o  Or fight against the dispute by providing compelling evidence.

•Arbitration and Pre-arbitration flow are possible.

There more such changes made to strengthen the dispute reversal method. Moreover, some new reason introduced along with an update in the older ones. You can reach out to the chargeback Expertz, to get more details related to Chargeback Updates impact on Business.

Contact the chargeback Expertz, to get more details about the recent and upcoming updates. Also, get tips related to chargeback management and chargeback lawsuit. You just need to place a call at the toll-free number +1(855) 465-4723 or reach us via Skype.

Figuring Out What Is Visa Reason Code-53.

 Upset customers are the one which actually affects in the near future about our Company’s image. Mouth to mouth publicity is the one which actually affects the merchant somehow.

Visa Chargeback Reason code 53 is based on claims from card owners that the merchandise was defective, or not the same as on the online store. There are multiple claims such as merchandise is not what’s on the sale receipt, merchandise is not the same as describing during telephone transaction, or the merchandise was shipped, but it was defective or damaged. Reason code 53 can also be classified based on the following claims made by clients.

1.          Inadequate for the purpose which it was sold for.
2.           It is not what described, the transaction The receipt and the product description on the website are different.
3.       The product was damaged or defective.

 Customers can file complain if they have proof that they contacted the merchant to resolve the dispute.

Preventing Reason Code 53

There are many tactics that you can use to prevent the reason code 53.

1. Mention product description accurately. Keep in the consideration that sometimes marketing tactics are the cause of chargebacks. There should be an honest description, and never to mislead the client intentionally for gaining profit.

2.Ship merchandise that is displayed on the website. Regular reviewing and careful handling procedures may cut human errors and prevent chargebacks.

3. If there is faulty merchandise, then issue a credit immediately. If a customer wants to send merchandise, the merchant can reply that credit won’t be sent until the merchandise is received.  If you ignore the issue then the cardholder will surely go for chargeback, so answer all the queries and offer full support.

Sometimes merchandise incurs damage during shipment, which is unavoidable. There are some reasonable steps that can prevent such things. Merchant’s first priority should be to ensure maximum customer satisfaction and zero chargebacks.

Chargeback Expertz has got well-experienced hands in this field for so long and we have got amazing customer’s who are still associated with us. Call Us at +1 855-465-4723 or mail us at app@chargebackexpertz.com.

Yes!! We are Chargeback Maintainers.

At any time, customers can file a chargeback under any reason code. Chargeback not only effects profits but also, the image of the business. Lesser the chargeback ratio better will be the reputation of the business. We, at Chargeback Expertz, provide tools and technology that prevents chargebacks and in case, you get one, we will help you fight that chargeback.

Causes of Chargebacks

Chargebacks can occur due to various reasons, but the most common ones are as follows:

•       Item not received
•       Item received is not as described
•     Unauthorized transactions

Chargeback Process

When a customer files a chargeback, this is done by opening a dispute and asking the issuer to reverse the charge. The Credit Card Company will contact the merchant’s bank who will notify the merchant regarding the same. Detailed analysis and strategies are required to win a chargeback dispute. Chargeback Expertz provides the merchant with the management tools to achieve substantial results.

What Is The Strategy We Follow To Maintain Chargeback?

•          Identify the source so that appropriate prevention techniques can be applied.
•          Management platform that audits, review and reports alert.
•          A customized action plan to reduce risk and chargeback issuance
•           Challenge faulty customer behavior and friendly frauds

  At Chargebackexpertz, we provide effective strategies for our clients to find the chargeback source, manage them and fight them in the most efficient way. The three major chargeback sources are:

•       Merchant error
•         Criminal fraud
•        Chargeback fraud

We majorly work just to see your smiling face constantly. Be a part of chargeback expertz contact us at +1 855-465-4723 or e-mail us at  app@chargebackexpertz.com

What are Traditional Refunds and Chargebacks?

A chargeback is a consumer originated rесаll of funds taken, but not authorized beforehand by the mеrсhаnt. Cоnѕumеrѕ tурiсаllу start a сhаrgеbасk bу соmmuniсаting with their iѕѕuing bank or сrеdit card provider. The соnѕumеr filеѕ a verified соmрlаint on debit items on their сrеdit саrd or bank statement.

A еxаmрlе оf a Chаrgеbасk: whеn a consumer оrdеrѕ a рrоduсt uѕing a credit card, thе соnѕumеr dоеѕ not rесеivе the рrоduсt; thе соnѕumеr thеn calls thеir issuing bаnk in order tо rеmоvе thе сhаrgе frоm thеir ассоunt. Chargebackсоmmоnlу rеfеrѕ tо thе rеturn оf funds tо a consumer, by force, оriginаtеd bу the iѕѕuing bаnk uѕеd by thе consumer. It is thе rеvеrѕаl оf a consumer trаnѕfеr of funds.

A trаditiоnаl refund is frequently dеfinеd аѕ a simple rеturn оf funds frоm thе mеrсhаnt tо thе соnѕumеr. A еxаmрlе of a trаditiоnаl rеfund: thе mеrсhаnt does nоt ѕhiр thе рrоduсt аftеr receiving рауmеnt; thе соnѕumеr nоtifiеѕ the mеrсhаnt оf their diѕѕаtiѕfасtiоn with thе purchase; and the merchant thеn iѕѕuеѕ a сrеdit tо саnсеl thе сhаrgе.

Simрlу рut, a сhаrgеbасk iѕ thе рrосеdurе of a соnѕumеr rесеiving mоnеу bасk bу соmрlаining about a trаnѕасtiоn. Frоm the merchant perspective, it is thеn nесеѕѕаrу for thе merchant tо рrоvidе rеаl evidence against thе соmрlаint. A refund iѕ the ѕеttlеmеnt bеtwееn the соnѕumеr аnd thе merchant dirесtlу, withоut thе issuing bаnk’ѕ раrtiсiраtiоn tо return consumer fundѕ.

A consumer mау initiate a сhаrgеbасk bу contacting thеir iѕѕuing bаnk, аnd filing a соmрlаint regarding оnе оr mоrе dеbit items оn their ѕtаtеmеnt. The threat of a forced reversal of funds provides merchants with an incentive to provide quality products, helpful customer service, and timely rеfundѕ аѕ appropriate. Chаrgеbасkѕ аlѕо рrоvidе a means an fоr reversal of unаuthоrizеd transfers due tо identity thеft. Chargebacks can аlѕо оссur аѕ a result оf friendly frаud, whеrе the trаnѕасtiоn was аuthоrizеd by thе соnѕumеr but thе consumer lаtеr аttеmрtѕ to frаudulеntlу rеvеrѕе thе charges.

Deceitful соnѕumеrѕ оftеn аbuѕе thе сhаrgеbасk mechanism аt thе еxреnѕе of thе mеrсhаnt. Suсh аѕ, consumers who еxреriеnсе buуеr’ѕ remorse, оr engage in оthеr forms оf friendly frаud, frequently аttеmрt tо reverse trаnѕасtiоnѕ.

Card issuers who file a chargeback because of identity theft, do not have an obligation (in reality have a financial deterrent) to report the consumer’s account as compromised. Consequently, deceitful consumers have the motivation to report an unwanted item on their credit card as fraudulent.

Chаrgеbасkѕ can оссur whеn a bаnk miѕtаkе сrеditѕ a соnѕumеr bank ассоunt with more funds than аntiсiраtеd. Bаnkѕ thеn must сhаrgеbасk tо fix thе inaccuracy. Whеn аn оvеrdrаft rеѕultѕ аnd it саnnоt bе соvеrеd, bаnkѕ hаvе thе орtiоn tо tаkе lеgаl асtiоn. Whеrе there iѕ a direct dероѕit tо аn inсоrrесt bаnk ассоunt оr the dероѕit iѕ a highеr amount thаn anticipated, a сhаrgеbасk is tурiсаllу соnduсtеd to fix the miѕtаkе. Chargeback’s аlѕо оссur whеn аn account holder dероѕitѕ a сhесk аnd it iѕ rеturnеd due to non-sufficient funds (NSF), a closed ассоunt, or when it iѕ diѕсоvеrеd tо b е ѕtоlеn, counterfeit, fоrgеd or аltеrеd.

Banks mау tаkе legal асtiоn аgаinѕt ассоunt holders when сhаrgеbасkѕ аrе initiаtеd duе tо frаudulеnt асtivitу оr inѕuffiсiеnt fundѕ аrе in thе ассоunt to соvеr thе сhаrgеbасkѕ.

Need to know about What are Traditional Refunds and Chargebacks? and how to deal with that. Chargeback Expertz inviting you with open hands call us at +1 855-465-4723 or mail us at app@chargebackexpertz.com.

Amex Reason Code- C32 - Goods or Services you Purchased are Defective

Issuing bank received a complaint from the customer that goods or services he purchased are defective, damaged or not fit the expectation of the customer. Customer claims that policies explained verbally by the merchant during purchase were different and that what he received was different than expected.

Some Causes

• Wrong merchandise/goods sent to the cardholder.
• During shipment, goods got damaged.
• The goods or services were described inaccurately.
• The services purchased by the cardholder weren’t canceled on time.
• The services did not perform as it was described.
• The returned merchandise was not accepted by the merchant.
• The returned merchandise accepted but merchant did not issue a credit to the cardholder.
• Counterfeit consumer goods.

Necessary Evidence

• If goods were returned or services were canceled, the merchant must provide the bank with all the information or evidence of the refund.
• If the merchant hasn’t received the returned goods or the cardholder has not canceled the service, inform the bank. The cardholder must make a valid effort to return merchandise or cancel the service. The merchant must ensure that the incoming shipments are recorded to later verify.
• If the cardholder’s complaint is legal and the merchant has received the goods, but have not refunded the amount, he must accept the chargeback. Do not process a credit until the chargeback has performed this function.
• If the goods were accurate and as described, provide the merchant bank with specific information and invoices to deny the cardholder’s claims.
• If merchandise was damaged and it was returned, provide evidence that it was repaired or replaced.

How to do Prevention?

• Make sure that the policies regarding the merchandise or services are explained clearly, these should be delivered in the manner they are supposed to be delivered or as mentioned in terms and policies.
• Make sure that orders are placed correctly and arrived perfectly. It must be reviewed and checked regularly during the delivery process.
• The staff must be trained from time to time on how to accurately file an order.
• The buyers must be notified of every cancellation request, credit or refund in order to reduce the possibilities of chargebacks.

Related Example-

Linda bought few beauty products online, however, upon arrival she finds few broken pieces in her kit. She decides to return the kit but the time passes by and she forgets to return it on time. She speaks to the merchant if she would be refunded or allowed to return the product after the dues date. Merchant refuses as the policy doesn’t accept returns after 30 days. Linda finds it difficult to use the product as decides to dispute the transaction in the hope of winning the chargeback under the Reason Code C32: Goods/Services Damaged or Defective

Exceeds Floor Limit – Not Authorized and Fraudulent Transaction - RC 4847

Merchant was unable to verify the authorization code of the transaction at the time of purchase. A card-not-present transaction occurs when cardholder files a complaint that he/she neither participated nor authorized a particular charge. A card-not-present transaction occurs on a fictitious account number on which owner’s authorization was not obtained. Telephone sales, mail-order, Internet/online sales, monthly subscriptions, recurring and prepayment transactions are examples of card-not-present transactions. Mostly this situation occurs when someone fraudulently uses someone else’s credit card and processes card-not-present transaction without the consent or permission of the cardholder. Sometimes, cardholder does not recognize a card-not-present transaction on his statement because of the invisible, unclear or confusing merchant or product name.

Most Common Causes

• POS device was not authorized for strip-read, online and face-to-face transactions, but only card-read or key-recorded transactions.
• The transaction was not approved.
• The card provided a service code of X2X (Positive Online Authorization-Only), but the transaction was not approved.
• The transaction amount passed the limit from the floor limit that was installed by MasterCard at the time of purchase and was not approved.
• The authorization request was denied or the transaction was made by an expired card.
• If not authorized by Technical fallback and CVM fallback transactions.
• The merchant processed a fictitious account number on which card owner’s authorization was not obtained.
• The merchant processed a transaction card owner did not participate in.
• The transaction is processed on the invalid card using an account number.
• A family member ordered from the primary cardholder’s account without his permission.
• It is also caused by the owner of the card not able to recognize purchase on the billing statement.

Evidence Required

• The merchant should provide the document that business did not need to authorization.
• The merchant may present the document that the cardholder obtained authorization for the transaction amount.
• Providing the amount that was authorized, authorization approval code, and the date of the authorization the merchant should document the incomplete authorization
• The transaction was below the issued floor limit and there was communicate failure to buyer or failure to POS device at the time of buying, the merchant should present document.

Prevention

• Make sure to obtain an authorized approval for all the e-commerce and recurring transactions regardless of the dollar amount.
• Read back the account number, especially for transactions made via phone. Always verify account number so that there are no errors or misunderstandings.

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Chargeback Reason Code - 4831- Account Number Mismatched

The buyer’s bank found incorrect transaction amount or account number mismatched with the posted information with them and the information on the order receipt. The transaction was processed with the incorrect account number, incorrect transaction amount and/or had an error while calculating transaction amount without cardholder’s permission or the merchant altered amount after the order was processed without notifying to the cardholder.

Most Common Causes 
If the merchant

• Entered wrong account number.
• Entered wrong transaction amount for that particular transaction.
• Altered the amount after getting the signature from the customer.
• Made a mistake while calculating the amount.
• Exchanged the amount after completing the transaction without taking permission from the cardholder.
• Increased the transaction amount without getting any consent from the cardholder.

Evidence Required

• Provide documents to the acquirer bank describing the product, the transaction amount and the account number on the order receipt are same as acquired information.
• Accept the chargeback, if account number or transaction amount is different from the order receipt and the information posted.
• If disputed chargeback for the incorrect transaction amount, the merchant should process a new transaction within 30 days from the original date, however, if chargeback already has performed its function never issue a refund for that particular transaction.
• No action needed if the customer dispute chargeback for the incorrect amount.

Prevention

• If the business accepts cards, swipe it or manually enter the account number, however, make sure that the account information is used from the face of the card on the order receipt.
• Ensure to use a standard printer to print the order receipt.
• If the cardholder has signed an order receipt, the merchant should not exchange or alter it.
• If chargeback was imposed on an incorrect amount, the merchant must try to communicate with cardholder to adjust the order receipt to show up the correct amount.
• Compare the key-entered to make sure that the transaction information typed is accurate.

Common Examples

Linda went grocery shopping and swiped her card to make the purchase. She didn’t realize and hit the option “yes” to the question if the amount was correct. Later she tallies her bill and cross-checks the amount to find out that ten more dollars have been added to the bill. She, therefore, goes ahead and disputes the charge with the help of her bank under the Reason Code 4831: Transaction Amount Differs

MasterCard Chargeback Reason Code 4842 – Late Presentment

Description  

MasterCard uses reason code 4842 for late presentment chargebacks if the cardholder’s account is permanently closed and the acquirer presents transaction after one of the predetermined time limits. Such situations arise the sales receipt is not collected from the acquirer within the time limit specified in merchant’s guideline or agreement.

Usually time limit is 180 calendar days from the transaction date.

Action Taken

Transactions completed with electronically recorded card information (card-read or key-entered)

Applicable Region

All U.S. merchants

Late Presentment

More than 7 calendar days after the transaction date

Processing a credit card transaction involves multiple entities as well as four distinct stages: authorizing, batching, clearing and funding.

Most Common Causes=

• Limited time reversal rights. Allowed only if credit was issued. If proof can be presented that the sale was processed within the allotted time limit.
• The transaction amount was deposited on time. If the amount was deposited within the required time limit, provide your processor with a copy of the sales receipt to be represented by the card issuer.
• The transaction was deposited late and the account was closed. If the transaction was not deposited within the specified time limit and the account was closed, then the merchant should accept the chargeback. Do not issue a credit at this time.

Evidence Required

• Transaction acknowledgment deposited within time limit: If the transaction acknowledgment was deposited within the time limit specified by your acquirer bank, ask your acquirer bank to forward a copy of the acknowledgment to the card issuer.

Prevention

• Deposit order receipt with your acquirer as soon as possible, preferably on the day of the sale or within the time limit specified in the merchant agreement.
• Complete payment batches as immediately as possible.
• Process transactions within 180 days of the original purchase.

What is Merchant Response - 

If the sales receipt was deposited the frame, ask your acquirer to forward a copy of the receipt to the card issuer.

If the sales receipt was not deposited 180 days of the transaction date and the cardholder account has been closed, accept the chargeback. Get more information about Late Presentment and You ask any question related this blog. For more details go to the site - www.chargebackexpertz.com