Every merchant should have a back- up plan for everything in
every day working. The merchant should have his arms full of weapons once the
chargeback hits you or backfires you.
Chargebacks are the most irritating things which a merchant
hates the most. Chargebacks should be treated in the manner so it should not
create chaos in the company’s working.
Saving Time From Chargeback Response.
Saving Time From Chargeback Response.
Disputes are data centered and they need a collection of
transaction data and receipts. Merchants are vulnerable if they do not have
clear documentation available to resolve the chargebacks and submit the
responses.
1. Waterproofing The Cases.
Every chargeback will demand different evidence and data that
is tied to the reason code with the dispute.
• Display the cardholder’s satisfaction with the product or
service.
• The product was being used, despite the dispute claiming
it never arrived from shipping.
2. Keeping the Information Ready.
Keeping minute
details come in very useful when making a sale.
It may be irrelevant at the time of trade but when the
chargeback comes the small detail is probably the best asset you could have.
You should support
your case with phone logs, email correspondences, and any additional
information that validates the cardholder’s identity and shows that he was
aware of the transaction.
3.Terms of Service and Refund Policy
Providing proof that cardholders have agreed to the terms
yet did not follow comes in handy when it comes to returns or refunds.
4. Successful Transmission:
Once the response is
complete, you will have to get this information to the processor or the
acquiring banks through various verticals. Many acquirers need responses to
be sent via email, but most banks receive responses through fax or the internet.
Ensure that the text, fonts, and images are clear enough or the transmission
would be considered incomplete.
Chargeback Expertz will fight against the chargeback and
will fight the chargebacks on time hands full of proof and assistance from the
well-experienced people who won’t let you down. Contact us on +1
855-465-4723 or mail us at app@chargebackexpertz.com.
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