Monday, August 5, 2019

Smooth Route For Merchants Chargeback Management


Every entrepreneur needs a good guidance good path where he/she can walk smoothly without any hurdles. When it comes to chargebacks one has to be careful. Chargebacks are the worst nightmare which an entrepreneur sees in a dream.



A chargeback occurs when a cardholder disputes a transaction after purchasing goods or service that fails to match its description. Not all of the cardholder’s disputes result in a chargeback.


Primitive Steps To Manage Chargeback.

A proper plan and execution are very necessary for managing the chargebacks. Few steps stated below:

Reviewing the cause:

Review the reason and its code and notification details, you should know why it was filed and understand the concern of the customer.

Validation Of The Cause:

In the case of fraud, why to accept the chargeback when you can fight it. Therefore, it is better to know about the validity of it.

Expertz Advice:

An expert is a handler of situations and can benefit your business. You can rely on them as they take chargeback prevention guarantee and manage the dispute with the required resources.

Prevention Is Better Than Cure:

1.Tracking Transaction: Transactions should be tracked and noted and eliminate ‘denied’ transactions reflecting in your bank account because banks will play a great role in fighting a chargeback.

2.Delivery tracking: Tracking of the delivery of goods is very important, as the tracking proof will be shown mainly to the chargeback representment handler. You have another proof on your side if you track the goods. It will also help you with customer services.

3.Merchant’s error elimination: The merchant should be less or zero percent erratic in his approach while doing business. He should be very careful about avoiding silly mistakes.


Chargeback Expertz welcomes you with folded hand. Come and be a part of chargeback expertz and manage your chargebacks easily with our enlightened path. Call Us at PHONE: +1 855-465-4723 EMAIL: app@chargebackexpertz.com

Tuesday, July 23, 2019

Really Are You Managing Chargebacks Timely?


Chargebacks are unwanted guests nobody wants them. Same as with chargebacks they can be treated timely and cured well with proper guidance and precautions. 

A chargeback can only be destroyed by proper file work. It requires proper attention initially and then proper paperwork will make a strong base in the future.

Merchants are vulnerable if they do not have clear documentation available to resolve the chargebacks and submit the responses.

We have made it to a few points that could help you in getting a successful chargeback response:


Make Proper Evidence For It

Every chargeback will demand different evidence and data that is tied to the reason code with the dispute.

•Display the cardholder’s satisfaction with the product or service

•The product was being used, despite the dispute claiming it never arrived from shipping.

Keep the Details:

You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

 Keeping minute details comes in very useful when making a sale. It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

Chargeback Expertz

ChargebackExpertz has a well expert wing line for encountering the chargebacks upcomers. Come and be a part of our team and manage chargeback wisely with our team
PHONE +1 855-465-4723 or mail us at app@chargebackexpertz.com

Friday, July 19, 2019

Valuing time for chargebacks


Play with your head!! Truly said every businessman should work smartly. Once chargeback knocks their door, it’s very necessary to deal with them calmly and patiently.
Chargeback should be treated soon and valuing the time we need to solve the problem soon.




How To Deal With It

Merchant should have strong and clear documentation so that he is able to solve the chargebacks sooner.


Transactions Proofs:

Chargebacks are the devil they can come bouncing from everywhere may be which can come from the 2-3-month-old transaction.

So, merchant should have a proper weapon to fight. You should focus on aggregating three main data sources e-commerce platform, payment processor and payment gateway. But you can aggregate other sources that are before, after and during the transaction cycle.

Preparation for the Templates and Case Responses:

Every case has a different treatment, chargeback will demand different evidence and data that is tied to the reason code with the dispute.

•Display the cardholder’s satisfaction with the product or service

•The product was being used, despite the dispute claiming it never arrived from shipping.

Make Tiny Things Ready For Fight

Keeping minute details come in very useful when making a sale.

 It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

 Make it Easy:

The manual review handling of an individual of the response is going to decide easily whether the evidence is enough to refute the cardholder’s claims or not. You can make their job easier by highlighting points and including tables and keep it short, if possible.

Successful Transmission:

Once the response is complete, you will have to get this information to the processor or the acquiring bank through various verticals. Many acquirers need the responses to be sent via email, but most banks receive responses through fax or the internet. Ensure that the text, fonts, and images are clear enough or the transmission would be considered incomplete.

Chargeback Expertz

ChargebacksExpertz will help you to sail on a successful ship. Be a part of Chargeback Expertz call us on PHONE: +1 855-465-4723 EMAIL: app@chargebackexpertz.com

Thursday, July 18, 2019

Remedies For High Risk Businessman

Merchant either has a low-risk business or a high-risk business. It's all ok with the low-risk dealers but what about the high-risk dealers, where they should. Well okay you may come here we have given our shoulder your can cry here.

 High-risk iѕ defined by the nature of the buѕinеѕѕ, and are tурiсаllу denied or rеѕtriсtеd by mоѕt merchant ѕеrviсеѕ provider bаѕеd on that nature alone.

Having a buѕinеѕѕ mеаnѕ thаt ассерting credit саrdѕ fоr payments or рurсhаѕеѕ iѕ a requirement. Nоt hаving the аbilitу tо ассерt сrеdit саrdѕ аt уоur buѕinеѕѕ, whеthеr уоu аrе a low riѕk merchant оr a high-risk mеrсhаnt means losing an lаrgе роrtiоn оf уоur сuѕtоmеrѕ, аnd аlѕо lоѕing out on potential rеvеnuе.




WHAT IS HIGH RISK

Credit is the lifeblood оf the соmраnу. If уоur buѕinеѕѕ is dесlinеd a merchant account bаѕеd оn thе fасt thаt уоu аrе dееmеd high risk, thаt does not mеаn уоu cannot be approved through a different mеrсhаnt ѕеrviсеѕ рrоvidеr.

 These high-risk merchants, thоugh highlу рrоfitаblе might find it hаrd to trаnѕасt online and ассерt сrеdit саrd payments duе tо the unаvаilаbilitу оf a high-risk merchant ѕеrviсеѕ рrоvidеrѕ.

High vоlumе оf ѕаlеѕ thаt rеԛuirе futurе deliveries. Futurе dеlivеriеѕ сrеаtе a high riѕk сlаѕѕifiсаtiоn аlmоѕt immеdiаtеlу as сuѕtоmеrѕ will bе рауing for thеir gооdѕ and nоt rесеiving thеm until an lаtеr date.


Mоѕt оf thе mеrсhаnt service providers have diffеrеnt fees аnd charges fоr оnе buѕinеѕѕ tуре tо аnоthеr. Hеnсе, it would bе better to аѕсеrtаin thаt уоu аrе rightlу classified, аѕ you should bе.

Tаkе thе timе to gо thrоugh аll the imроrtаnt facts of gеtting a high-risk merchant services ассоunt. It mау tаkе a bit mоrе timе thаn tурiсаl ассоunt, but remember, withоut bеing able to ассерt сrеdit саrdѕ аt уоur business оr online ѕtоrе, thе rеvеnuе that you аrе going tо bе missing оut оn will grеаtlу outweigh thе соѕtѕ of thе ассоunt.

What We Do?

Yes, ChargebackExpertz  give proper assistance and provide a proper road where a merchant should go and follow it for their better future. Dealing with the high-risk business without any proper guidance is such a wrong decision comes and get proper services and lead to a good direction.

 Deal with us call us PHONE+1 855-465-4723 EMAIL app@chargebackexpertz.com

Wednesday, July 17, 2019

Remedies To Solve Chargebacks Fast


Chargebacks are shooting stars that fall all of a sudden in the bag of the businessman. Chargebacks need quick treatment so that they should conquer the place. Here let’s have some glimpse.




Resolve Chargebacks

Arbitration is the best method to resolve disputes faster. From the merchant’s point of view, Arbitration is the preferred method to resolve the chargeback. Because it is more effective and recognized method to fix dispute.


In the pre-arbitration, the dispute is resolved within the issuing bank and the acquiring bank. If a merchant feels that the evidence is strong enough to win the chargeback, the Arbitration method can be used to resolve chargebacks faster. The Pre-Arbitration does not involve the card network like Visa.
The general the flow of the chargeback starts from the customer, where the customer initiates the chargeback then the merchant either provides the evidence to fight chargeback or simply gives a refund.

What is Arbitration?

Arbitration is like a court trial where both the parties that are merchant and customer present their cases to the card network (Visa).
After examining the details of both the parties the final decision is given by the card network.

Tips for Quick Chargeback Reversal.

For a merchant, the chargeback can be really difficult to handle and everyone wants to resolve chargebacks faster. These tips can help:

   Present the evidence that is to-the-point, clear and short.
   A quick response can help you resolve chargeback quickly. Respond quickly.
   Avoid any difficult or time-consuming method to resolve disputes.
   Learn from your mistakes.
   Finally, if you are in doubt get a professional.


If you are thinking to get a professional for the chargeback reversal then you can try our Representment Service.

 In order to reach an expert, you can try the toll-free number +1(855) 465-4723 or chat via Skype. Our services are 24*7 available, you can reach us anytime. Moreover, you can get the solution to your other chargeback issues by following our blogs at chargebackexpertz.com

Tuesday, July 16, 2019

Calculations On Toes | Chargebacks Expertz

Yes!! It’s true to have a balanced business one needs to be calculative and surly on toes. The merchant never knows from he gets an attack, so to dodge that he needs a proper shelter and protection against that and need to have a proper strategy to fight against that.
Chargebacks are a natural process which an enterprise faces but still on more than the limit. So, to maintain that every merchant has to go through the chargeback ratio management and its rate.




What Is Chargeback Ratio and Chargeback Rate?

Chargeback Ratio of a number of chargebacks to a number of transactions in a span of a month, which is calculated by the Ceo of the company. And then, we multiply this chargeback ratio with 100 and get the chargeback rate. In order to run a profitable business, the merchant should know about the Chargeback ratio and Chargeback rate, and try to reduce the number of chargebacks and the chargeback ratio as a whole.

Higher the ratio higher the risk. The chargeback of each merchant is inspected on a monthly basis.

How to calculate?

Formula:
Chargeback Ratio = No. of Chargebacks in a month/ No. of Transactions in a Month
Chargeback Rate = (No. of Chargebacks in a month/ No. of Transactions in a Month) *100


Maintenance of the chargeback

If you wish to avoid any penalty, you need to maintain a minimum ratio. For that, you can follow these steps.
•  Calculate Dispute Ratio to avoid Chargebacks
•  Maintain a healthy relationship with your customers
•  Get as much knowledge about the chargeback as possible
•  Keep your products and services genuine
•  Deliver on time
•  Get an expert to handle the chargebacks

Chargeback expertz

Chargebackexpertz well the name justifies it well. Chargeback expertz deals with many chargebacks dispute every day and it has a well-experienced hand. So not to worry at all. We give heal the wounds soon. Call us at PHONE:+1 855-465-4723 or mail us at EMAIL: app@chargebackexpertz.com.

Monday, July 15, 2019

Check Your Business Health| Chargeback Expertz


Frauds lists goes on and on. For a merchant, it’s very important to figure out the frauds at a very primitive stage. Every merchant should have an action plan to work with it. If the merchant doesn’t do anything to reduce fraud level Risk and The compliance department will close merchant traffic. To avoid penalties and disqualification, Merchant must review its business processes.

The business should be healthy and well procured. Frauds and back to back chargebacks affect a lot and Detroit the business's health a lot.





Here are few tips where a merchant can work on and lead to progress:

Request that cardholders provide the following information during the order taking process:

1.Home, business or another telephone number where the cardholder can be reached.
2.Cardholder Name, exactly how their name appears on their card.
3.Card Number.
4.Card Expiration Date, four-digit number MM/YY.
5.CVV (Card Verification Value) and/or CID (Card Identification Data) for some regions, the three-digit number located on the back of the card in the signature panel.
6.Card billing address along with the ship-to address (when necessary).

Necessity for each transaction:

•Verify the cardholder name, full billing address, email address and phone number with the issuer in real-time using.
•If the sale is on a credit card, refund sales on the same card.
•Clearly explain any return policies and offer documentation of this policy with each sale.
•Duplicate charges, or installment plans, unless otherwise stated, require an authorization for each sale.
•Get a signature for each delivery and keep all delivery records.
Best practices for e-commerce:
•Offer a customer service telephone number.
•Clearly identify your company’s return policy and shipping time frames and offer documentation of these policies with each sale.
•Clearly identify all features of a product or service.
•Disclose the information security policies and processes your business has in place.
•Include your common DBA and customer service number on the customer’s transaction receipt.

Protection for the customers

•Protecting Customer Information
•Truncate all credit card information.
•Do not store any CID data in your records or on any type of sales data.
•Secure your site. Data MUST be stored in a secure environment that is protected by firewalls from your Website or access over the Internet. This data should be password protected with limited authorized use.
•Do NOT store any customer or credit card information on your Web Server.
•Please refer to your Merchant Operating Regulations for further Card Not Present (CNP) requirements with respect to the submission of sales.

Chargeback Expertz
ChargebackExpertz is the one who will hold your hand and will defiantly look after the business wellness. Call us at
PHONE: +1 855-465-4723 
EMAIL: app@chargebackexpertz.com.