High, Low,
Medium every business has its own nature and risk, which needs to be eventually
solved. Chargeback never looks the size of the business it just simply comes
with bad intentions and attacks.
If your
business deals in the card-not-present payments then you may not be a high-risk
merchant but you will be one if you do not manage the chargebacks efficiently.
This business can be stated as a medium-risk business.
Analyze, Improve,
Implement.
When it comes to chargeback, the
customer support can make a significant difference. If you have a good customer
base then you can surely dodge some unwanted chargebacks. Here are some tips
that a merchant can try to improve customer service.
•Offer 24/7
support. In case you cannot afford 24/7 call support then provide the chat and
email support.
•Try to
respond to and resolve the customer’s issues as soon as possible.
•Get in
touch with your customer to ask them about their experience in order to improve
on the basis of their review.
Chargeback
management is very important for the business. If not maintained carefully, it
can result in revenue damage. For that, you can hire a chargeback management
company or create your own team to manage chargebacks.
If you have
a small business then you can start by learning about the chargeback reason
codes of the various card network such as Visa, MasterCard, Discover, and
American Express.
About Us
Otherwise,
you can get in touch with the chargeback management firm. For that, contactChargeback Expertz by placing a call at the toll-free number +1(855) 465-4723.
We offer Chargeback Management and Chargeback Representment to guide various
merchants to avoid chargebacks. Call us at the toll-free number or reach us here.
No comments:
Post a Comment